About Me
Hi there— I’m Carissa Thomas, a mixed methodology researcher based in Vancouver, BC, that is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
With over five years of professional experience in Canada and Europe, I take a dynamic approach to problem-solving. My sociology, communications and consumer behaviour background enables me to utilize rigorous theoretical frameworks and mixed methodologies in my work.
My research approach puts the human voice at the forefront. I deliver impactful insights that improve customer experience and well-being.
Currently available for new projects and opportunities.
Hello!
My Expertise
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Identifying the problems, choosing the right methodology and delivering actionable insights is what I do. Let’s talk about your goals!
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With over 5 years of community engagement experience, I can help build connections and advocate for the needs of the customer across internal and external stakeholders.
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Online or offline, I live and breathe customer experience. Let me help you put the customer at the centre and reach them with the right content, in the right place at the right time.
